Capability

We provide fuel with distribution, distribution alone, or a combination of both, to our extensive customer base in both retail and commercial sectors.

With a fleet branded partly in Flexigrid livery, partly in Greenergy livery and partly in customer livery, we are able to separate service provision from fuel supply.

With our UK-wide footprint, we have resource capability at all key loading terminals. Following our recent acquisition of William C. Hockin (Tankers) Ltd, we have also created ‘Flexigrid Longhaul’, to

  • Support any deliveries which are more than one shift long (e.g. Thames to Tees)
  • Further improve supply resilience for customers, by having the flexibility to reposition vehicles in response to terminal outages or allocations or localised sales peaks.

We use our knowledge of the fuels supply market to support our customers in achieving the lowest cost solution through their chosen supply arrangements.

Service excellence

Outstanding customer service is part of our DNA. As a fuel supplier, we experience daily the benefits of continuous product availability and are acutely aware that excellent service levels generate more fuel sales.  

Our on-time delivery service levels of > 98% continue to build customer loyalty.  



Safety

We take every possible step to ensure that our drivers, vehicles and equipment are prepared for all foreseeable hazards.  

To minimise the risks we face, we:

  • Go out and risk assess to sites that receive deliveries.
  • Provide drivers with training and assessment over and above legal requirements.
  • Continually review the equipment we provide to ensure it is adequate for the tasks we perform.

As recognition of our approach to safety, we were awarded the highly-coveted Safety in Operation award at the Motor Transport Awards 2019.

More on our safety performance >

A partnership with our drivers

By in-sourcing our haulage operations in 2012, we broke the industry mould and established a new ownership model for our drivers, who own 25% of the company through an employee benefit trust.

This has created a platform for a truly collaborative partnership with drivers, enabling an open and honest environment built on trust and shared interests.



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